Shipment processing time
All orders are processed within 1 day & we provide 1-day shipping within UAE. Delivery is done on all days except on Friday or any public holiday. If there is any unforeseen problem with your order then we will inform you through email.
Shipping rates and delivery estimates
Shipping charges for your order will be calculated and displayed at checkout
|Shipment method||Estimated delivery time||Shipment cost|
|Domestic (UAE)||1-2 business days||20 AED|
|International (worldwide)||3-5 business days||50 AED|
*We cover all UAE emirates and worldwide location for delivery. Additional charges may apply in remote locations.
Shipment confirmation and order tracking
Shipping confirmation is received after the payment & order processing. We will send an Email with tracking information & updates about your order.
Customs, duties, and taxes
AY Building Materials is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
AY Building Materials is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact us so that this doesn’t happen again.
- We accept return within 14 days of receiving your order if the product is unmodified
- For any product which is considered to have a manufacturing defect, we will either refund, repair, or return it depending on the case.
- If the product is modified then that item cannot be returned.
- For any problems encountered with the product, you can contact the technical team so that we can resolve your problem.
- Refunds will be made through the original mode of payment
- Shipping will be made through the original mode of delivery.